Shipping Policy
Last Updated: 4th July 2025
At Drink Mellows Pty Ltd, we do our best to get your order to you as quickly and smoothly as possible. Below you’ll find all the key info on how we ship across Australia.
Shipping Areas
We currently ship Australia-wide.
Unfortunately, we do not offer international shipping at this time.
Dispatch Times
- Orders are usually dispatched within 1–2 business days from our warehouse.
- Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Timeframes
Standard delivery times vary depending on your location:
- Metro Areas: 2–5 business days
- Regional Areas: 3–7 business days
- Remote Areas: up to 10–14 business days
Note: These are estimates only. Actual delivery times may vary due to courier delays or peak periods.
Shipping Costs
- Shipping fees are calculated at checkout based on your location and order size.
- We occasionally offer free shipping promotions.
Tracking Your Order
Once your order has been dispatched, you’ll receive a confirmation email with a tracking number so you can monitor your delivery.
Delivery Issues
If your order hasn’t arrived within the expected timeframe or has been lost or damaged in transit, please contact us at hello@mellows.com.au. We’ll help resolve it as quickly as possible.
Questions?
We’re here to help. For any questions about shipping, feel free to email us anytime at: